LeaveFeedback.app Privacy policy

(Last Updated: February 7th, 2023)

This Privacy Policy (this “Privacy Policy”) discloses the privacy practices of Yext, Inc (“Yext,” “we,” or “us”) for LeaveFeedback.app (the “Website”). You reached the Website because you received a request from the business listed on the request form (the “Business”). This Privacy Policy explains our key practices for any information that you submit to us through the Website or that we otherwise collect in operating our review services which we process solely on behalf of the relevant Business as a “service provider” or “processor.” You must contact the relevant Business to exercise any rights that may be available to you under the CPRA or other state privacy laws. If you want more information about our data collection practices generally, please click here.

Collection.
If you choose to provide a review, we will collect any information you provide, including personal information, on behalf of the Business that you review. We collect information about your use of the review service (for example, when you receive or open a review invitation). We may also collect information about you, such as your name and email address, when the Business provides this information to us. We do not collect information on the Website about your online activities over time or across different websites, and we do not use third parties to collect such information when you visit the Website.

Use.
We may use any information that we collect to provide services to the Business. We may also use this information to compile statistical and other aggregate data related to the performance and operation of the review service. We may further use this aggregated or de-identified data in our discretion, such as for research and development, reporting, analytics and benchmarking purposes using cookies.

Disclosure. We will share with the Business any information you provide when submitting a review. Any information we provide to the Business will be subject to the Business’s privacy practices and may be used or disclosed by the Business for the purposes set forth in their privacy practices including, but not limited to, operating and marketing the Business. We may further disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a subpoena or similar legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Website or the public, (d) protect against legal liability, or (e) or as otherwise required or permitted by law. Additionally, as we develop our business, we might sell or buy businesses or assets. In the event of an actual or potential corporate sale, merger, reorganization, acquisition, joint venture dissolution or similar event, including in bankruptcy, personal information may be all or part of the transferred assets.

Changes to this Policy. If we update this Privacy Policy, we will post the revised version here. We encourage you to check back for updates.

Contacting Us. If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us at privacy@yext.com.